I do not recommend this company. I own a business and have had many problems with false alarms and have had several fire trucks show up on 3 occasions. They sent a technician to look at my system during business hours and the same day after he left it started to send false alarms to the company who in turn called the fire dpt. After repeated calls Microtek did not follow up and admittedly said their system was sending false signals but did nothing to correct this. They instructed me not to alarm the system and after several weeks and repeated calls from myself and even the fire marshall to no avail. I requested that they cancel my service because they were not providing a reliable service and did absolutely nothing to rectify a situation they created. . They proceeded to charge me over $700 to the end of the contract! Their advice was for me to upgrade the system at my cost although they admitted their tech may have did something to affect the signals. I am taking them to court to fight this as it is unacceptable.