We visited PEI in July 2013 and rented a car at the airport. Everything was processed super quick and the car was great. Upon returning the car I discovered (a week later) that I'd left my semi expensive but more importantly Very Comfortable sun glasses in the flip down sunglass holder. Kirk N at Budget assured me he would look for them once the car was returned from the current renter. I thought for sure they were gone and that no one would even seriously look for them. Well 10 days later I got a call saying they found them! They further made my day by eventually saying that they were going to Fed Ex them at no cost to me!!! Fan - freakin - tastic! Rest assured that everyone I know has been told this story. Thanks to Kirk N and the team at the Airport Budget Rent a car in Charlottetown. Roger R