Worst customer service ever!!!! Bought a pair of rollerblades at another location in montreal, I didn't like how they felt so I brought them in for return in the original packaging and within the required time frame.... Because there was a tiny bit of dust on them I had to battle with 3 different employees. In the end I took the skates back home, wiped them down and brought them back, which is when the accepted them. The people that work at this store are lazy and uneducated on their own company polices mans should be fired immediately. One of the staff members even had the nerve to offer me the money back minus 20% because of the dust. I will never shop at this store or any of its locations again and I highly suggest you don't either!