Extremely poor customer service. Hangs up the phone while you are talking. I called explaining if they have the kind of glass I'm looking for and they are in a hurry to hang up. They will not listen to you. What surprised me the most is the way they yell at the customers. It amazes me that they are in business. I would rather pay more and go elsewhere than listen to them yell. When I called back after they hung up they told me that "you are not doing me any favour"...really???? Wow! This is how they do business.