used product sold as new, store refusal to return, refund or store credit , extremely unwelcoming and unprofessional service provided
we purchased ski poles on March 8th on the same day one of the poles bent badly after one time use. The poles were sold to us as new and we expected them to last for at least 2 or 3 seasons Store's sale person accused us in deliberately breaking it! to our great surprise he treated us so disrespectfully throwing sarcastic comments that we perceived as very rude,unwelcoming and intimidating. He said that manager would not want to do any return or refund. Then he just told us to go out and moved to the back room of the store.
No, I would NOT recommend this business to a friend