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Pharmacies and Drug Stores  >  Ontario  >  New Hamburg  >  Cook's Pharmacy
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  • Cook's Pharmacy

     
    1.0  1 review
    address:
    75 Huron St,
    New Hamburg ON, N3A 1K1
    tel:
    519-662-2640
    fax:
    519-662-4170
    website:
    employees:
     
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  • BUSINESS LOCATION

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    Cook's Pharmacy
    75 Huron St, New Hamburg
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  • COOK'S PHARMACY CUSTOMER REVIEWS

     
    1.0 out of 5 stars, based on 1 rating. 1 user review.
    Reviewed by 1 customer
    By from Bade
    1.0
    Customer Review
    AWFUL TREATMENT FROM THE PHARMACEUTICAL STAFF (LADIES). I use this pharmacy because of location and that they deliver (a nice man delivers) and that I do not always have access to a car. I don't work because of everything I am going through. They see the medications I am on I am sure they have some idea of what I deal with or am going through. They treat me with such disrespect I leave feeling embarrassed and like I want to cry EVERYTIME!. There is no privacy anyone can hear what you and the lady are saying. I bought a diabetic meter which because it was written as a prescription I assumed I would have the coverage. Nothing was said other than pricing. I had it delivered and then discovered it was not covered. I asked to bring it back but they said they weren't sure because they already put a sticker on it and they needed to check. This is there job could they not have told me to check before filling it because it's not often they get covered or something helpful. Rather than look at me like I was an idiot for not being able to put out that $100 and not get it back. And act like oh well your problem. They treat me like garbage EVERYTIME. I would switch pharmacies but all my information is there, they deliver and I don't have a car. I feel awful EVERYTIME one of them deals with me. They have no compassion, no regard, no feeling at all toward me a young person on what seems like old peoples medication.I'm sure they treat older people with respect as that is what makes up majority of our community. The utter lack of respect I feel I can't imagine what others go through, but what can you do you need your prescriptions. Not to mention they tried to talk me in to saying they delivered something they did not (perhaps maybe some under handed dealings) And then today were filling it. I told them they did not fill it, but it's not like they believed me because they said they already sent it. Disgusting. I'm a human being. I'm a mom. I am a person just like them.
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