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Richmond Motors (Chatham) Ltd
address:90 Keil Dr N,
Chatham ON, N7L 3W1tel:519-352-8890fax:519-351-2371website:employees: -
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RICHMOND MOTORS (CHATHAM) LTD CUSTOMER REVIEWS
out of 5 stars, based on 5 ratings. 1 user review.Reviewed by 1 customer
By Donna from Toronto(1 of 4 customers found this review helpful)Exploitive and unethical – skull and crossbones warningAfter agreeing on a trade-in price based on a fully transparent description of my Audi A4, (plus 4 hours of research and 3 other quotes), I drove from Toronto to Chatham with the expectation of trading in my car and purchasing a demo. The owner, Gerry Peterson inspected my Audi A4 for over 45 minutes. He said I had a star chip in the windshield and the wheel rims showed curb rash which meant additional costs to him of $800 and $1000 respectively. When he asked me if I would help him out and I said no, he glared at me, pivoted on one heel and walked away. The end; Imperious, egotistical and insulting. I got back in my car and drove back to Toronto. The next day, Speedy Auto Glass came to repair the chip in the windshield, however, the technician said it was simply a pit mark; He filled it in and said the cost to my insurance company would be $20. Additionally, wheel rims can be refurbished for $350-400. Their website states: ‘RICHMOND MOTORS in CHATHAM, ON treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!’ I saw no evidence of exceeding any standards, paramount concern or commitment to excellence and would strongly recommend you not waste an entire day on the 401 as I did to find that out.-
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