I had many windows put in by this company.....there was a problem with the sliders in the windows....was told it was a bad batch from the plant....so they tried to fix....but did not.....after three attempts to fix window....still not done.....went to speak with salesman Gerry...we argued....he said he had called us 15 times...but no information on our phones about missed calls...so maybe he's a liar....maybe bell screwed up....but we got listings of all other calls to both phones.....told me to leave store or he would call police on me......after three weeks I went back to office today....got to talk to the owner doug....he told me as a result of my argument with his salesman......Brantford aluminum would not recognize any warranty when it came to any of my windows.....he too...said leave the store or he would call the police on me.....bottom line folks....my bathroom window has to be locked closed...or it is open all the time....and the bedroom window was ruined by the crew that tried to fix it....I got a very threatening feeling from the guys who run this company.....I would not get any window at Brantford aluminum no matter what they promise.....my contract says I have a lifetime warranty on the frames....but it is indeed the frames with the problem......do yourself a favour and go somewhere else...I feel like they try to be intimidating...maybe even threatening....
No, I would NOT recommend this business to a friend