Worst company. Lisa lies through her teeth and over charges you every month, then makes excuses. When you go in to pay your bill the girl at the front has messed it up every time, putting money on the wrong one or under the wrong name. TERRIBLE!!!!! I know several people who have left them because of these reasons and more. I've started with a new company with way better customer service and I'm paying 1/2 the price Hovey was charging me (not including all the extra charges Lisa would add to my account.) BEWARE. YOU WILL GET SCREWED OVER.