Always found the staff helpful and Jims knowledge around his business and that of local businesses that offers services he does not is 2nd to none. This business offers exactly what small local businesses should, something you won't find in the big box stores. In a nutshell great local business that we should be very happy to have in our direct community.
TM of Shawnigan Lake could not be more wrong with his/her comments - I have dealt with this business for a looong time and they are extremely good, efficient and more to the point - Extremely friendly and knowledgeable even towards 'amateurs' such as myself!
I've been dealing with Shawnigan Mill Bay Auto Parts for years and the owner is knowledgeable and helpful. Often (not always) he beats the price of many of the big chain shops. It's a small shop so limited inventory but Jim will always order it in for you often by the next day depending on where the part is coming from. A great service business handy to our community.
The owner has terrible customer service skills. The only reason he is still in business is because his shop is the only parts store in the area. Extremely rude, he acts like his customers are a huge annoyance for him. I'll NEVER return there, instead I'll drive 20mins to Duncan.
Shawnigan Mill Bay Auto Parts is your one stop shop for all makes of Auto, Marine and Motorcycle Parts and Performance Parts. Serving the Cowichan Valley and beyond. Located on Shawnigan Mill Bay rd and Island Highway around back.