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    Argentus Talent Acquisition
    Toronto, ON


  • DUVAL MERCEDES BENZ CUSTOMER REVIEWS

     
    1.0 out of 5 stars, based on 1 rating. 1 user review.
    Reviewed by 1 customer

    By from Pointe-Claire
    1.0
    Poor Customer Care
    I hope this doesn't happen to all their customers, but my experience with this dealership is a bad one. I'm not going to comment on their prices too much, they're not horrible and the personnel isn't exactly "unfriendly" but they just don't give a damn about you. If you have a question about your lease, forget about it. My lease was ending in less then a month so I decided to give them a call to get an estimate to extend the lease just to see, and also where and when I need to drop my Volvo off. It took me the whole month to actually get in touch with a person that knew anything. The secretary just kept transferring me to different people that never answered their business or cell phones and never called me back despite many messages I had left. I finally somehow luckily got in touch just before my lease ended. I was very frustrated and tired of this dealership so I decided to go to a different one because I can't take cooperating with them any more. Definitely not a pleasant experience. WOULD NOT RECOMMEND.
    No, I would NOT recommend this business to a friend
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