Not happy. I call Kal Tire at 11:00 am. Ask them for the current situation at their location as I have a low tire needing repair and I need to be at work at 2:00 pm. I was told if I was there in 30 minutes it would be about half an hour wait, then 30 min to repair. So I thought great out by about 12:30. I get there at 11:30 and I was told, " maybe 1:30". I say, " I appreciate that but I need to be at work by 2:00 pm so a maybe does not work for me. I get told that I should bring my vehicle back when I have more time. I find this not acceptable.
In the past my experience with customer service at this establishment was poor. The admin person was rude and the men who I dealt with acted like I was just some dumb customer and they could care less if they had my business or not. Today I didn't even get to ask a question over the phone let alone make an appointment because once again the snotty woman who answers the phones actually SIGHED when I asked her for some pricing information about something as simple as a tire patch. Local business like this really make me want to take my business to the city where people have to compete for business so their attitudes, prices and turn around time is better. LAST time I ever use Kal Tire!
No, I would NOT recommend this business to a friend