The worst serivce it have ever had! Called 3 times before I got a returned call and made 4 diffrent appointments for him to come look at washer and they never showed each time with out even a call. This is terrible cusomter serivce I have ever seen. I had to get our washer fixed 2 years ago and it was the same thing ended up having to wait 2.5 months before he came to replace a rubber piece! Faster to do it your self!