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  • Danby Products Limited

     
    1.5  4 reviews
    address:
    5070 Whitelaw Rd.,
    Guelph ON, N1H 6Z9
    • tel:
    •    519-837-0920
    •   800-461-4492
    • toll-free tel:
    fax:
    519-837-0449
    website:
    employees:
    ~ 90 employees work at this location
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  • DANBY PRODUCTS LIMITED CUSTOMER REVIEWS

     
    1.5 out of 5 stars, based on 17 ratings. 4 user reviews.
    Reviewed by 3 customers

    By from whitelaw guelph
    5.0
    Customer Review
    Excellent sales information. Very pleasant staff
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    By from whitelaw guelph
    5.0
    Customer Review
    Excellent sales information. Very pleasant staff
    Was this review helpful? Yes / No - You may also flag this review

    By from Peterborough
    (6 of 6 customers found this review helpful)
    1.0
    Sunbeam DFF258WSB
    Do not, I repeat do not buy a sunbeam Dff258WSB from Danby. It is the worst appliance I have ever had to deal with in my life. Four times this month it has decided to defrost and everything in my fridge has gone bad. If you like spending thousands of dollars to replace your food then this is the fridge for you. I have read some other reviews about this fridge (after purchase) and release now how stupid it was to buy it. I called the company and the representative was anything but polite. I wasn't speaking in a rude manner because I felt confident about their warranty but she on the other hand treated me with complete disrespect. Getting cut off in ever sentence I tried to speak gets pretty frustrating.
    No, I would NOT recommend this business to a friend
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    By from USA
    (6 of 7 customers found this review helpful)
    1.0
    Avoid this company
    I purchased a beverage center last Aug, beautiful product. Broke this July and it has been a nightmare to get replaced since they were not able to fix it (3 visits from the repair company). Everyone was soooooo nice, but totally useless. It is now the end of Oct...and no replacement. When I called today 10/30/12 I was told that I didnt send them the physical serial #, which I was NEVER told to do back on 10/2/12, on that date I was told the replacement was being shipped and to call them when I received it to dicuss warranty on the new item. Today I was hung up on by Maria Pineda, the Manager of Customer Service because I was upset that this was going on for so long...really?? Thats how they handle an upset customer?! Please google the company and products reviews before purchasing a Danby product.
    No, I would NOT recommend this business to a friend
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