I wud give him and his receptionist a 10star...have been going her for 15 years..Dr. Shaheed is one in a million ...I have had my fare share of dealing with doctors....he is very very polite... considerate...caring..attentive...he is special...he treats you like his own. TY Dr. Shaheed for everything...from the Chungs. His receptionist is very patient and courteous best so far.