Brought an iPhone 5c in because screen popped out and digitizer went, and an iPhone 5s with a cracked screen. 5c had the corner of the screen popped out when I came to pick it up, he just pushed it back in and said 'there'. The screen has a red dot on it, just one permanently red pixel. The screen on the 5s pushes in when you slide your finger across it and the vibrate no longer works. It makes a click sound instead. Not impressed.