Repeat customer, I first used them in 2000, perfect service, they don't stop until job is done right.
Murray made me laugh once, when done I looked at upstairs shag carpet - fibres were all standing straight up, like that freshly-vacuumed look. Me: "How come there are no footprints?" Murray: "I cleaned backwards so there wouldn't be. The first time you walk on it there'll be footprints, but they'll be *your* footprints." And I know for a fact they do professional development courses, etc. Real professionals. Solid gold local business, very busy.