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Verti Store
address:2925, boulevard Des Sources,
Dorval QC, H9R 4N3tel:514-685-1901fax:website:employees:~ 15 employees work at this location -
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BUSINESS LOCATION
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VERTI STORE CUSTOMER REVIEWS
out of 5 stars, based on 9 ratings. 2 user reviews.Reviewed by 2 customers
By Liliana from Dorval(0 of 1 customers found this review helpful)Customer ServiceI'm very sorry not to have read the other reviews before going into Verti Store . I have purchase blinds for two windows, doing the measure myself . When the person who came to installed them realized that they were shorter than it should be. Instead of been for at least 49 inch in length , they were of 46 inch ( the height of the window exactly ). I called immediately the store to explain the problem and the sales person ????? responded me right away that I have signed already the order and to fix this, I should pay for a new ones. Great service ! immediately she decided that the fault was only mine and she pointed out that had a large experience in this field ! Well , I don't think so , she never asked , how short were , never offer to see what it can be done .....to me sounded that she was already trying to defend herself .... but as I read here in other review , is not the first time that this store have problem with the orders sizes. Seems that all this year didn't serve her to much to learn how to dealt with customer . I gave her the sizes and it was up to her to figure out the length of the blinds ( she was the one with the long experience ). Of course I signed the order; I made the mistake of trusting her. The worst part if that I went to a place like Verti store because I thought that even if I paid much more for the same product that in many other locations have a minor price, I was paying for a serious company. At this point , I believe that any one of the other company that sells blinds in the same area , probably have not only better prices but also more competent personal , with policy that are to assist customer . Is unreal to think that she was fast to mention that I signed and that was it , never mentioned to installed them first and after will see what to do or how to assist me . Becareful if you got this store , as I read other review .... this is not the only case , where they have made a mistake and didn't care about it .No, I would NOT recommend this business to a friend
By Corey from Pierrefonds QC(4 of 6 customers found this review helpful)Verti-Store West IslandBUYER BEWARE! An absolutely horrible experience and out $318!!!. In June 2014, I ordered a set of blinds for my father's apartment. I showed the agent the hand-written visual dimensions (AND picture of the room) for 2 sets of windows to be dressed - basically (and clearly) 3 ft long by 8 ft wide. He quoted me $316.18... When I picked up the blinds they were 8 ft long by 3 ft wide!!! … to boot, I was told this was my fault because these were the measurements he was given (not the measurements he viewed/understood/consulted the color scheme on or erroneously entered in the system). The Store Manager said he'd look into it and call me the next day .. a week later, the agent calls back (not even the store manager) indicating it would cost me an additional $104 because the quote HE originally gave me was also wrong (because it was based on the wrong measurements HE entered in the system). I decided to cut my losses and simply go elsewhere but for you all, please take heed … DO NOT, ABSOLUTELY DO NOT EVER GO TO VERTI-STORE unless you're proactively seeking headaches. I'll never know about the quality of their products but I know it's a definite zero for customer service >:(No, I would NOT recommend this business to a friend-
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Le plus grand choix au Québec! Visiter l’un de nos 6 méga-magasins dès aujourd’hui! Depuis 35 ans, peut importe ce que vous désirez en matière de recouvrement de fenêtres, vous le retrouverez sous un seul toit chez Verti Store. En magasin ou avec notre service de consultation à la maison gratuite, vous obtenez le même prix et le même choix, c’est garanti. Consultation à la maison, gratuite et sans aucune obligation. Pour un résultat raffiné que vous aimerez tous les jours, nos professionnels se déplacent chez vous; C’est gratuit et sans aucune obligation. Nous prenons les mesures et nous vous aidons à faire votre choix parmi notre vaste sélection de couleurs et de styles. Le meilleur prix, c’est garanti. Si vous trouvez un prix plus bas chez un autre détaillant dans les 14 jours suivant votre achat, nous égalons non seulement les prix les plus bas, nous les battons… avec une réduction supplémentaire de -10%. (cliquer ici pour plus de détails) Personne ne vend moins cher que Verti Store.FIND JOBS IN CANADA
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