Very poor customer service..the owners of the store both work in the store..and they have the worst customer service they are both rude and pretentious and act as though they are doing you a favour by allowing you to spend money in their store. I have felt this on several occasions but because they are the only jewellery store downtown Lindsay, I have returned .however I have now decided after my last experience with them..that it would be worth the drive..to the city .