Neptune Pools & Spas

Neptune Pools & Spas

1.0
2521 10 Ave SW
Salmon Arm, BC
V1E 3J9, Canada
250-832-3378
  • About Neptune Pools & Spas:

    Neptune Pools & Spas is your choice for weekly and bi-weekly pool and hot tub maintenance in Salmon Arm. With over 35 years experience, we are the team you can trust. Call us today to schedule service!

    Hours

    Monday9:00AM - 5:00PM
    Tuesday9:00AM - 5:00PM
    Wednesday9:00AM - 5:00PM
    Thursday9:00AM - 5:00PM
    Friday9:00AM - 5:00PM
    Saturday9:00AM - 4:00PM
    SundayClosed

    Payment Types Accepted

    American Express, Cash, MasterCard, Visa

    Additional Numbers

    Alt 250-804-4493
    Fax 250-832-7009
    Mobile 250-804-3202

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    NEPTUNE POOLS & SPAS CUSTOMER REVIEWS

     
    1.0 out of 5 stars, based on 3 ratings. 1 user review.
    Reviewed by 1 customer

    By from salmon arm
    (0 of 2 customers found this review helpful)
    1.0
    Customer Review
    I had drove to neptune from an hour away in my truck, I bought a pump and other materials for around $400.00 . After driving home an hour and relizing when I started opening things that half of my parts were missing. I called and left a message on the Saturday, but they were closed. So I waited until monday to go see them. When I went in the STAFF were great. The owner I presume was not, now lets get this straight, your a privately owned buisness in a small community and I am from Alberta with a nack for knowing customer service as I work oilfield sales. I was going to come in and purchase a beautiful $13, 000.00 hot tub, until he said I was incorrect and just outright wrong. Heres a little tip, when your trying to sell to a customer, 1st thing is...........the customer is always right and thats the hand that is feeding your family. That being said, because this manager thought he was all hot stuff making 20 $/hr tops just lost out on a sale that would benefit his employees and himself. I was not compinsated for the fuel in my 1 ton dually diesel pick-up, or my time and I had to take time off of work to be told im wrong. Well, i will never buy another product from NEPTUNE IN SALMON ARM BC. Not a good way to keep repeat buisness.If you want to be treated right and you want exceptional service.......avoid going here. Like I said. The other staff were awesome. So its not there fault. And if this manager ever tried ro work oilfield rig he would nt last one moment.
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    Specialties

    Pools, Spas, Water Care Products, Pool And Spa Service, BioGuard Authorized Pool And Spa Care Centre

    Brands Carried

    Fibreglass Pools, Beachcomber Hot Tubs, BioGuard, AquaFinesse, AquaPro Systems, SpaGuard, AquaChek, QuickDrain, QuickVac, Blue Hawaiian Fiberglass Pools

    Languages

    English