My family has called Hammond Jewelers our 'family jewellery store' for 50 years. My last several visits have been very different. The staff seemed indifferent, the service was slow and I left wondering if I had been given a fair price or if I was just being too trustworthy because of my history with the store. Now I am hearing all kinds of stories of people having bad experiences recently with regards to service and merchandise not being what it was supposed to be. Sadly, I have decided to stop going to this store. I miss Alf and am disappointed that the new people have not been able to live up to the standard he set.