the management excels in shaking off their shoulders any responsibility, pointing to each other and blaming each other while problem remains unresolved. there is no such thing as a customer service not only in their policy but even in their vocabulary. there are few more adjectives that show their true colors: lazy, ignorant, deceitful...
For instance, we lived 4 months exposed to the mercury vapors. when we discovered the spill and noticed the management, they didn't move a finger, regarding situation as not emergency. When Fire Department had different opinion and made them take away contaminated carpet, we live now without carpet with a sub-floor that is full of rusty pins and staples and has been flooded some time before with sewage water over a month. From chemical hazard to bacteriological - it is customer service provided by Amber Properties.
No, I would NOT recommend this business to a friend