Very Unhappy! Store Sold me defective product and refused exchange within hours of purchase
We were Visiting Jasper for a Family Wedding when we realized that we needed a New Camera, Went to this particular store and after browsing bought a Camera, The Camera was overpriced for starters, after purchasing Camera and Memory card I went back to the hotel, took Camera out of box, prepared to go take some photographs, after 3 pictures the Camera started to malfunction, I immediately stopped using the Camera and went back to the store, Firstly the Person I was dealing with was not the person who sold me the Camera, He was rude, and after looking at it realized it was defective, I was not looking to return the Camera or get my Money back, all I wanted was to exchange the Camera for a non defective one, He refused and told me I would have to send the Camera to Canon directly for repair, I explained that we were from out of town and needed the Camera for the wedding, However He did nothing, So after overpaying for a Camera that was defective I had to borrow a Camera to take photos and feel like I was completely ripped off, I am a Senior and feel that I was completely taken advantage of. I am Very disappointed and would recommend not Buying Cameras from this store, To Sell a defective Camera to a customer, refuse to exchange or refund within hours of purchase while knowing the customer is trying to take pictures of a Family event and still refusing is Bad business. I feel that I was taken advantage of and ultimately ripped off. its a shame.
No, I would NOT recommend this business to a friend