By Shaw Communications from 7633 50 St. Edmonton Alberta Canada
1.0
Customer Review
This review is directed at Freedom Mobile phone co., a subsidiary of Shaw. Just wanted to warn people not to subscribe. I have had ongoing problems with receiving a phone ring when calls came in. Calls will often as not go to my voicemail without my knowing. Also, extremely limited coverage, when out of range it piggybacks National phone network, with added charges per use and limited services (no data, unable to send SMS, unable to access voicemail). Last, they insist on cancelling accounts via phone, which is very inconvenient if you are overseas and they put you on hold for more than 25 minutes, then cut you off abruptly. They seem completely unaware and indifferent to these issues. Tech support is rubbish. Don't bother contacting them via 'chat' as these people have no power to sort out any questions or concerns. If there were negative stars available I'd give them 10. But they are cheap, I 'll grant them that. You get what you pay for.
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