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  • Raceway Chrysler Dodge Jeep

     
    1.0  1 review
    address:
    150 Rexdale Boulevard,
    Etobicoke ON, M9W 1P6
    • tel:
    •    416-743-9900
    •   866-906-9917
    • toll-free tel:
    fax:
    416-743-0962
    employees:
     
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  • RACEWAY CHRYSLER DODGE JEEP CUSTOMER REVIEWS

     
    1.0 out of 5 stars, based on 3 ratings. 1 user review.
    Reviewed by 1 customer

    By from Toronto
    (2 of 2 customers found this review helpful)
    1.0
    BAD TERRIBLE SALES TEAM AGGRESSIVE RUDE AND INSULTING
    I visited this dealership to have a look at the selection of Jeeps offered and test drove a few different options. The salesman, Mikhael, was initially very friendly and understanding of my intentions. He allowed us to test-drive as many vehicles as I liked and afterwards invited us into the dealership to discuss further. I informed him repeatedly throughout this process that I was going to consider my options and would have to carefully consider whatever price we could agree on before promising such a large investment. He became more aggressive as the discussion continued. I made an initial offer and he requested my signature and credit cards/ids. I still gave him my ID but refused to hand over credit cards. After speaking with his manager, he returned with a counter-offer. This continued two more times until I hit a number that was satisfactory to my liking and was something I would considered. When Mikhael returned though, he repeatedly shouted "WE HAVE A DEAL" AS LOUD AS HE COULD AND PHYSICALLY TRIED TO FORCE A HANDSHAKE WITH ME. I pulled back my hand and advised him this wouldn't be happening until I discussed and considered the offer. I asked for a few moments to speak privately amongst ourselves and returned to request the contract I would be signing and his business card. I insisted I was very interested in purchasing the vehicle but would require at least 24 hours to consider. Mikhael then became more aggressive and repeatedly YELLED AT ME... "Don't you want a vehicle??", "You said you wanted a vehicle", "WE HAD A DEAL!" "YOU'RE WASTING MY TIME", "YOU SAID YOU'D BUY THE VEHICLE AT THAT COST!". I requested my licence back and he threw it at me, IN FRONT OF MANAGEMENT NO LESS, who proceeded to all insult me from their office as I walked out the door shaking my head. They should be ashamed of themselves for the way they spoiled that opportunity.
    No, I would NOT recommend this business to a friend
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