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Libraries  >  Ontario  >  St. Catharines  >  St Catharines Public Library
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  • St Catharines Public Library

     
    1.0  1 review
    address:
    54 Church St,
    St. Catharines ON, L2R 7K2
    tel:
    905-688-6103
    fax:
    905-688-6292
    website:
    www.stcatherines.library.on.ca
    employees:
    ~ 135 employees work at this location
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  • BUSINESS LOCATION

    A
    St Catharines Public Library
    54 Church St, St. Catharines
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  • ST CATHARINES PUBLIC LIBRARY CUSTOMER REVIEWS

     
    1.0 out of 5 stars, based on 1 rating. 1 user review.
    Reviewed by 1 customer
    By from St Catharines
    1.0
    Rip Off artists
    On March 25 @ 10;02pm ( after I got home from work), (By the way I earn minimum wage as a cleaner in Niagara falls on) I tried calling the library renewals line because I had 2 items that were going to be due soon, and because of lack of transportation over the Easter holiday and also having to work at my job in Niagara Falls; I could not get here to bring them back. I DONT DRIVE; I Take BUSES or CABS to get around. It would have cost me $25 to go from Thorold to downtown St Catharines by Cab( I didn't have this much money available). This is why I called to renew the items!! Meanwhile I could not get the system to renew the items for me. The Items were A DVD called TRASH and a DVD called WOODS. So I left a voicemail message for the library to please call me back the next day> NO ONE CALLED ME BACK!!! I worked the next 4 days consecutively, then I called the renewals line again on March 29@ 4:02pm to try once again to renew the items. This once again was unsuccessful, So i again called the library on March 29 @ 5:18pm ( after work). I finally had time off on Friday evening so I brought the items back. Joanne at the front refused to help me with this issue, and is now demanding a $10 fine for the 2 items. This is a total rip off!!! A money making SCAM perpetrated by the library so they can fleece customers out of their hard earned money!!!
    No, I would NOT recommend this business to a friend
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