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Working with Polarverse you can expect: Live People and Fast Response. Your call will be answered live and/or returned within 60 minutes or less. No delays for hours or even days. We can fix most problems remotely within minutes and if not, we will send a specialist on-site to take care of the issue. Customer Service. We work hard to maintain client loyalty and satisfaction. Matter of fact, after more than a decade, the very first clients to join us when our doors opened are still clients. 100% Satisfaction Guaranteed. Complete satisfaction with our products and services. That is our commitment to you. No hassles, no problems. Save thousands of dollars on HR Costs, salaries, taxes, and benefits We are far less expensive than hiring a full-time IT guy. Just run the numbers. By outsourcing your computer support to us, we’ll be giving you the expertise and experience of an entire IT Department. We provide business solutions to business problems. We don’t try to sell you the latest gadget – instead – we listen to your business problem and offer strategies to resolve the ROOT of the problem. Keys to the Kingdom. Each of our clients has access to their network information, their passwords, and configuration information. This information is updated on a regular basis to account for any changes and is done transparently. It is YOUR business and YOUR network. Having complete knowledge and documentation is essential to protecting your business. Accurate Billing. You’ll know exactly what you are paying for, no more one-line “mystery” bills that don’t outline what you are paying for. Every bill you receive from us is guaranteed to be accurate and detailed. A complete technology solution provider. 100% committed to making sure business owners have the most reliable and professional IT service in the Waterloo Region.
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