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For Window City, it all began in 1992 when they decided to open a facility to produce vinyl windows. Even as a newcomer – and yet small player in the business with no real track record –, they didn’t lack in ambition. They already had in mind not only to offer the best service in the whole industry but also to become the manufacturer with the largest catalog and the most choice in Canada. In order to reach that goal, they had enough smarts to apply a proven and tested method which was: to listen to their customers and constantly look for ways to better serve them. Following that vision, Window City built a reputation of excellence amongst their dealers by providing nothing but the best products at the best price. They also put into place one of the best warranties in the profession. All those measures allowed the company to develop and mature. What started as a small time competitor went through a series of expansions to grow the size of its facilities by a factor of almost a hundred! And position itself as one of the top manufacturers in America. Along the way, Window City also picked up an extensive knowledge as impressive as the team of experts it gathered – from designers to quality controllers, but also experienced assemblers and engineers –, all of which further guaranteed that Window City would always stay true to its original vision of excellence. Today, about 20 years after its creation, it’s safe to say that Window City has more than accomplished its goal.
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