Mindham Fine Jewellery Ltd
Toronto, ON
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Reviewed by 3 customers
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In Jan 18, 2013 I went to the clinic to have a doctor check on my stitches for surgery which was done a few days before. I walked in the clinic and told the receptionist that I did not live in the area and therefor did not have a file there. She said no problem, by the way did I mention she was talking with her two friends for about 10 minutes before she decided to speak to me. I gave her my information for my file and when I gave her my address her response was "Oh you are from Laval " I asked again if this was a problem , not sure but maybe she has something about people from Laval. Are we from the wrong side of the tracks ? She then asked me if I had a cough of fever. This question after I told her why I was there. I then repeated myself only to be told that there is a charge for this. This caught me off guard, so I informed her that I would not be staying, but curiosity had me so I ask how much it would cost. HER RESPONSE " $25 , $30 maybe $40.00 . I asked her if the cost of the check up was up for auction. Guess she did not like this response because then and I quote again " YOU CAN GO TO THE CLSC WHERE THEY TREAT PEOPLE LIKE YOU " If you can tell me what she meant by this, pleae write a comment. May a long story short, maybe the people who run the centre should read this and hire someone who is at least part human.
I agree with Lynne. I had to deal with the same receptioning when making an appointment for Dr. Saxon (he's very good by the way - OB/GYN). I've been calling since the begining of December, I left 4 messages but she never called back. Last week (January 8th) I managed to speak to her. She said she would call me back but didn't. Today I managed to get a hold of her again. She doesn't listen to you and isn't helpful at all. Told me to go to the 'hospital' if I wanted to see a doctor sooner.
Dr. Biem is a very good doctor - I really like her and would recommend her, but it's almost not worth it thanks to her incompetent reception staff. I'm considering looking for a different OBGYN just so I don't have to ever speak to the reception staff ever again, and I'm not usually one for slander. This receptionist was horrifically unprofessional and, well, dumb.
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