After cancelling twice, they continued to service my lawn. Initially we paid until a quick internet search showed that this was part of there business plan and not an oversight.
After the last payment and two prior cancellations, my husband intercepted Dr. Green's technicians before lawn service could begin and advised them of our cancellation. They left without performing service. My husband called after the technicians left, confirmed cancellation for a third time, and insisted that they provide an email confirming our cancellation and that we didn't have a balance. Julie M., from Dr. Green sent us an email confirming these details.
They are now calling (sometimes twice a day) and demanding payment for the service that my husband held off. They seem disinterested in the emails that we received confirming a zero balance.
The people running this company should be ashamed of themselves. The internet is filled with Dr. Green's former customers and their complaints. There is even an interesting youtube video showing a technician "servicing a lawn" if you can call what he did service!!
No, I would NOT recommend this business to a friend
Dr. Green provides affordable residential and commercial lawn care services. Our lawn care focus is on creating a thick, healthy, lawn that is much more resistant to weeds, insects, and disease. By taking this approach, we are able to minimize our environmental footprint at the same time as giving you a great looking lawn.