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Double Double Pizza
address:153 King St W,
Kitchener ON, N2G 1A7tel:519-576-1888fax:employees:~ 15 employees work at this location -
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BUSINESS LOCATION
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DOUBLE DOUBLE PIZZA CUSTOMER REVIEWS
out of 5 stars, based on 2 ratings. 2 user reviews.Reviewed by 2 customers
By Tony from Kitchener downtownCustomer ReviewI ordered a pizza and wings. The wings were not cooked and pizza sucked. I called and asked for replacement and the store sent my order out and wanted another 32 dollars. I called the call center and they said nothing can be done. This pizza shop sucks and will never see a penny from me or friends again.
By Scott from KitchenerBad customer serviceDouble Double Pizza & Wings (Downtown Kitchener). HORRIBLE I ordered a pizza and wedges last night.. The pizza showed up without the wedges and the driver was unable to give me a receipt. When I called the customer service, a rude girl answered and told me she would send out a new pizza and wedges. 2 mins later the driver showed up with the wedges, so we started eating the pizza assuming he was not going to give us a new pizza. A few mins later the driver showed up again to TAKE our pizza away and this time he was giving us trouble because we had eaten a few slices. What was weird about it was that he didn't have a new pizza on hand for us either and he still didn't have the receipt. So that's when I called back to the customer service and this time I spoke with the supervisor (Megan). She was also rude and told us we shouldn't have eaten any of the slices and said we were not able to get a new pizza. However the driver had taken it already. She made me feel like I was trying to scam free pizza, but this was not the case. So here we were looking at the wedges without any pizza at all now and very upset. Later that night a new pizza came with a receipt and I was so upset with the service I completely lost my appetite. They probably spit in my pizza so I just threw it out. The lack of communication between the pizza call center and the location was very unorganized. I will never order there again! Buyer beware!No, I would NOT recommend this business to a friend-
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