We had a very negative experience with Terry and his company. They installed a ductless AC system in our house at the end of July 2016. The system seemed to work well initially for the first few weeks, but then we obviously stopped using it after just several weeks as colder temperatures came as we have radiators in our house.
See my much longer Facebook post for all of the details on our whole ordeal. Unfortunately space restrictions prevent me from posting it here, and the site's policy prevents me from including a direct link.
In summary, I would avoid this company at all costs. They botched the installation of my unit, were impossible to get to come out, charged me hundreds of dollars to “fix” it, never ended up fixing it, and now are ignoring me.
No, I would NOT recommend this business to a friend