I would have like to rate them even less than 1 star but that is all Profile Canada will allow me to do. Hopefully my testimonial here will get the point across.
I had this company move my 2004 Baja Islander 292 from Penticton, BC to Mosquito Creek Marina in North Vancouver, BC. When they arrived with my boat the first thing I had noticed was that it had shifted on the trailer during transport to the point where it was rolled over by at least 15 degrees. This was of course due to improper strapping. The straps that they had use ended up scratching, gouging and marring the gelcoat on the hull. They said they will not cover the cost of repair and refused to use their supposed cargo insurance policy. When I asked to see it, they did not want to show me. Very very shady. Looks like I'm out at least $1200 on that account now.
Additionally, they had not taken off the canvas cover before transport. This got all ripped up along the way as well and now I have to pay an upholstery shop to get it repaired.
All in all they handled this situation very unprofessionally. I understand that thing can happen on the road but at least handle it with integrity! Not to mention their equipment looks as old as the hills. I didn't realize this until they had shown up. I guess everything looks better in photos.
Do not deal with these guys. Shop around elsewhere!
No, I would NOT recommend this business to a friend
Since 1970, Cardinal Boat Movers Ltd. has been safely and efficiently transporting boats on the Northwest Coast, and our company has grown to be a leading force in the boat transportation industry. Proud owner Randy Vik is dedicated to exceeding customers' boat transportation needs and providing personal attention, outstanding service, and affordable rates. Contact us today to see how we can help!