Bought a ticket to go see family in Fort mac ans it was supposed to stop in st.albert before leaving town. The idiot didn't even show up and left me waiting there for 45 min . I tried calling a 24 hour number and the guy was extremely dumb it was as if he was high on something. Couldn't even get the numbers or place right. I'm waiting now for the real office to open so I can call and get this fixed. Never using greyhound again.