This comment is slander and completely inaccurate. We guarantee absolutely every part of our repairs to be exceptional as well as give a lifetime warranty. We also insist on 100% customer satisfaction so I'm very sorry for Al who obviously did not allow us to look into his issues whatsoever. It is common for people to misjudge repairs for many reasons. For example there is often poor prior work done on thier vehicles they were unaware of or they have issues not even related to their claim that insurance companies do not cover but instead of simply addressing them in a mature manner they quickly pass blame without even giving the shop a chance to take care of them. It's an unfortunate problem that will always exist for every body shop owner. We would ask that Al contacts us to resolve any related issues he may have! Thank you!