My sister in law brought her cat in to have his back claws removed. A procedure she truly did not want to have done, but he was hurting himself trying to climb walls. The receptionist, or the person she thought was the receptionist began by lecturing her about how the cat would have to suffer for her decisions. She left him there though and things just progressively got worse. The conditions in the back area were deplorable and there was not even a litter box in the cat's kennel.
When we went to pick up the cat I was greeted with the same horrible attitude and told that her cat was "bad" and I needed to come to the back to assist in removing his dressings. Something I did not feel comfortable doing.
When we got home I was further put off by the fact that her cat spent between 5 and 10 minutes in his litter box then ate two bowls of wet food and one bowl of dry. I am almost sure he was not fed at all, which I can understand may be common practice before a surgery is performed, but he stayed for a night after the procedure was completed, so there should have been some food given to the poor thing.
I truly hope that this is an isolated incident, but my recommendation is to avoid this place at all costs. Go somewhere where animals are respected!
No, I would NOT recommend this business to a friend
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