I have been a customer at Pets n Us in Ladner for many years. I have appreciated the convenience of a local pet store and like to support our local businesses. Recently however I had a very unbelievable experience while shopping for my 2 dogs at the store. I had a question to ask about dog food and the owner of the store literally told me that they were busy and I can't take up his staff's time every time I come in the store!! Excuse me.....Are you not running a business!?!!! It's too bad the owner of the store doesn't measure up to the rest of the staff and store.