Worst experience ever. They lack customer service , honesty , and consideration. They have been keeping my car at their pound from the moment of the accident which was a Saturday until the Friday. The insurance tried to reach them on Monday and the body shop and they did not release the car at all. They claim they needed verbal consent but no1 called from their office and SD that. Patrick the tow truck driver SD all I needed to do was to tell the insurance the number and address and they will release the car. This was clearly a lie. They had plans to get more storage money from my insurance company. Crooked and disgusting is all I can say. Never again. Beware
Williams Towing Service is a family operated company founded in 1976. Williams Towing presently has over 40 trucks servicing the needs of all the major auto clubs and is contracted by Toronto Police Services and Toronto EMS. Williams Towing has built a reputation among its colleagues, clients and the public in general for fair dealing and good service.