Gold-tech Business Products

GT-CTI is a Canadian distributor for America's hottest call center solution based in Montreal, Canada. GT-CTI offers comprehensive suites of Windows NT-based, turnkey client server Computer Telephony (CT) products. GT-CTI offers its products through direct sales as well as an international network of telephony dealers throughout the United States, Asia, Australia, the U.K., Latin America and the Middle East.There are more than 500 employees working in the company. CallCenter@nywhere is the company's comprehensive solution for virtual and traditional call center implementations. It offers literally all the pieces of the call center puzzle in one pre-integrated suite of applications. The platform gets its name from the fact that it can queue and route interactions from anywhere (i.e. phone, fax and web); that it can be installed anywhere (through support for T-1, E-1, ISDN and analog lines); and that it enables call centers to deploy and seamlessly blend agents and supervisors from anywhere (local, branch office and remote locations). GT-CTI's solutions not only work on the telephone network's periphery (i.e. applications integrated with PBX mainframe switches), they can actually become the heart of your communications infrastructure. GT-CTI offers an unprecedented scope of integration and functionality for each of its enterprise solutions. In addition, our telephony products can be monitored, maintained and configured from anywhere on the LAN or WAN and even over the Internet.