We were told last minute that a courtesy car had not been booked for us despite confirming with them earlier. The owner Roger would not honor that commitment and both he and Wendy denied ever having promised us a courtesy car. Very disappointing and off putting. I felt like Roger was saying that my husband and I were not telling the truth and that our story was impossible due to his policies. No benefit of the doubt for his customers. No honoring of promises that his employee may have made, abet mistakenly. I caution care when dealing with Able Auto Body, Surrey. Get everything in writing if you can. Confirm twice.
No, I would NOT recommend this business to a friend