I was stranded on the side of the highway after my battery melted. I called Lakeshore to have my car towed. The person that picked up explained that it may be a couple of hours because he was on a job already. I told him I would wait. Moments later my phone rang. Another driver from Lakeshore called to tell me he would be there to help in a half hour. He was there in 15 minutes!! Speedy, polite, professional service. If you're stuck, call Lakeshore. They actually care about their customers.