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Automobile Body-Repairing & Painting  >  Saskatchewan  >  Saskatoon  >  Superior Auto Body

  • BUSINESS LOCATION

    A
    Superior Auto Body
    1109 Avenue Q S, Saskatoon
    FEATURED VIDEO
     

    PODS
    Winnipeg, MB


  • SUPERIOR AUTO BODY CUSTOMER REVIEWS

     
    1.0 out of 5 stars, based on 1 rating. 1 user review.
    Reviewed by 1 customer
    By from Ottawa, ON
    1.0
    Poor Quality Service
    I had a collision with a deer near Saskatoon on June 27, 2014. Superior was paid in excess of $13,000 for the repair & I picked the truck up on July 21, 2014. The damages had been to the front grill, bumper, radiator, passenger fender, headlight,, passenger front door and an assortment of items near the radiator. When I arrived to pick the truck up I noted that the center cap on the right front wheel (lost in the accident) had not been replaced. When I asked about this they said they 'assumed' I knew what was being replaced. The fact that the other 3 caps were on the truck and the fact that the fender in front of the cap and the door behind it were damaged was apparently irrelevant. I then had to get a cap from a dealer, pay for it, then file a supplemental claim with my insurance company. I decided to install a grill guard in case of a subsequent deer collision but when I went to remove the tow hooks in that installation process (the same tow hooks removed and replaced by Superior in the bumper replacement process) I discovered that in the 8 bolts & nuts securing the tow hooks were 3 different sizes of nuts & bolts. I was amazed that in light of the value of this job that they would be so cheap on 8 nuts & bolts! What other shortcuts did they take? The straw that broke the camel's back (3 strikes & you're out) was my discovery that the front passenger door that had been removed to replace the door skin had not been properly secured on re-installation. I noticed a loud and irritating wind noise coming from the front passenger door in certain wind conditions. I emailed Superior & they emailed me instructions on how 2 people could hold & pull on the top of the door (but not too hard in case you kink it) to get rid of the problem. When my mechanic & I went to undertake this process recently we discovered that the top bolts holding the door to the hinge were loose. He tightened them & there have been no noise issues since.
    No, I would NOT recommend this business to a friend
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