Serta Simmons Bedding, LLC is the leading sleep company and the largest manufacturer, marketer and supplier of mattresses in North America. Based in Atlanta, SSB owns and manages the two best-selling bedding brands in the mattress industry: Serta®, which has five other independent licensees, and Beautyrest®. The brands are distributed through national, hospitality, and regional and independent retail channels throughout North America. SSB also owns Tuft & Needle®, the original direct-to-consumer mattress brand. SSB operates more than 30 manufacturing plants throughout the United States and Canada.
Simmons Canada Inc. Customer service easily refuses to honor warranty claims on their mattresses. They say the mattress is stained and this annuls the warranty.
My SIMMONS BEAUTYREST DIAMOND PENDANT mattress is five years old, and now the memory-foam no longer gives proper support to the back, myself and my wife both suffer from lower back pains.
Simmons Canada Inc. warranties on mattresses are bogus, and just a buyer's lure and trap.
The buyer is fooled into believing he is buying a high-quality product with a valid warranty, when he has just wasted his money!
No, I would NOT recommend this business to a friend