I would never recommend Concrete Trimming to anyone; they obviously know nothing about customer service and see no need in keeping repeat customers happy.
In May 2012, Fernando from Concrete Trimming quoted a price and poured cement around our pool, the following day the cement was cracked in several places and we were told it would be fixed the following spring.
That is the last that we have seen or heard from Fernando. Since May of this year when the job was to be completed, I have made phone calls approximately every second week requesting the job to be finished; there has been no response, no phone call, no re-inspection, Fernando has chosen to ignore us.
At the moment it would appear that any verbal guarantee is worthless.
No, I would NOT recommend this business to a friend
I just had my driveway curbs, walkway up to my front door and on the side of my house completed by Nelio and the team and they did a FANTASTIC job. After contacting him he was over the next day for a free quote. He promised to have the job completed within the next couple of weeks and it was.
The team was on time the day of installation, and the craftsmanship of the work is superb.
With the support of our clients we are one of the best known concrete contractors in the GTA. We have fast reliable service and give attention to detail on every job we do.
See the difference craftsmanship makes in every one of our installations, whether small or large.
We take pride in our work! Our employees are well trained and highly motivated. We use only proven materials with high industry standards.
We realize that every installation reflects our image as well as yours, and most of our business comes from satisfied customers referring us to their friends and family.
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