Worst experience at dynasty jewlers polo park. Purchased a necklace in December and they said they would order a longer chain because the one that came with the necklace was way to short. It was supposed to take 2-3 weeks and it is now April 14th and it just came in. I bought the necklace to wear to a special event and because it took so long I was unable to wear it. They refused to give me a refund when I asked and I would never recommend this store to anyone!