I brought some shoes in to get repaired in time to wear them for a wedding. I was told they would be ready by the end of the week.. It took 3 weeks, ao I wasn't able to wear them for the wedding and I would not have gotten them repaired had I known they wouldn't have been ready. The price was more than they told me originally too, for no extra work. When I went to pick them up the lady was beyond rude to me, I will never go back. Worst experience!!