it was 9pm nov 3 and I was from driving since 5am. I had to make it to Fort McMurray but needed a few hours sleep. I called and it sounded like it was a 12yr old girls sleep over party. I asked "do you have any available rooms and if so, how much are they?" The reply was, "hold on!" I could hear more giggling and young girls laughing, etc. then another girl picked up the phone and said, "hello!" I said once more, "do you have any available rooms and if so, how much are they?" Once again I was told to, "hold on!" The phone is dropped on the counter or something and I can here the party continuing and then another 12 year old answered and I said, "okay this is the 3rd and final time I'm going to ask.......do you have any available rooms and how much are they". I was asked how many ppl, how many rooms?" But not in a good tone. It was like I was cutting in on their good times. So I hung up the phone and just opted to sleep in my truck for a few hours. Very unprofessional service. Sheepish in my truck is 4stars compared to their fiasco going on over at that motel!