Poor quality product. No support. We bought our house new 8 years ago and had over $10,000 damage due to a faulty NAP window. All we got from them was a run-around.
Stay away from NAP Windows. They are a crappy company with a crappy/leaky product. If you are expecting any sort of warranty, forget it. Their warranty is purely a marketing tool and has no value in the real world whatsoever.
See www.napwindow.com for details on our experience with this company and for videos of their leaky window design.
It is now owned by Aluminart and don't seem any better at dealing with warranty issues with the product.
No, I would NOT recommend this business to a friend
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