I called to find out the price for winter tires to be installed. They left me in hold for 16 minutes. I called back to speak with manager cause I was going to see if he knew the price. Lady that answered the phone very rude and told me I have to have patience cause other customers. I said you dont leave a customer on hold that long regardless and she is not the manager so I dont want to talk with her. I asked for the managaer again. She placed my call on hold bfut didnt page anybody because I heard her Laughing before she plced the phone down. This happened literally 3 minutes ago. I will drive to the other aide of the city. This location is horrible.
Never gonna go there again. Customer service suxs bad.i got told to take my buisness ealse where if im not happy.u stand forever in line bc they to buissy talking to co workers.i was lied too.trust me i take my buisness ealse where.never again
I found a few of the front staff to be rude and got an instant headache when I went into the automotive centre with an appointment for a simple repair. It is surprising that they seem to stay busy with such poor customer service. I don't think that I will be returning to this location even though it is close to where I live.