I had gone down to the Mc.Phillips store around 7:30pm. I had a flat tire and was wanting to purchase a new tire. I had informed the sales associate that I was wanting the winter tire that was on sale for $42. He quoted me $120 with warranty ($7.99) and for balancing ($16.00). I asked if he could have it put on my rim that night. He said no and said could be done by 9/9:30 the next morning. I was upset. In an hour and a half there was no one that could take 5-10 min to do it for me. (my dad has put tires on my rim's before and takes no time and a monkey could do it) your sales associate didn't offer to go ask anyone to see if they could help. I explained I didn't have a ride tomorrow and needed my car for work. He said no and just stood there and stared into space. So I called St.James Canadian tire. They said if I got there asap they could help me. I left your store extremely disappointed. I went to St.James store and sales associate was super friendly and helpful.The staff at Mc.Phillips could learn a thing or two from them over there Also the price was $80 not $120 like at Mc.Phillips store. So is it because I was a woman he was trying to charge me more? I ended up spending $250 on 4 new tires, and next week I'm going to go get new tire's for my husbands car. I'm not a person to complain but I was extremely disappointed at this staff member. I have been working in the service industry for almost 15 years and can't remember the last time I left a place and felt like my blood way boiling. I work as a hair stylist now and I will be telling my customers NOT to go to Mc.Phillips location because of my experience.
No, I would NOT recommend this business to a friend
Auto Body Parts Person St Catharines 124110 Autotrend Holdings -
St. Catharines, ON
Store items in warehouse, tool room or supply area... parts and supplies, Prepare and track work orders, Advise on use and appropriateness of goods or parts... From Toronto Jobs Journal -
15 days ago